Jobs

Description

Remote US Preferred timezone : PST ( not required ) 

Notes:

• Looking for someone to operate within the market space
• Experience in retail is a plus.
• Technical background is not required.

Must-Have Skills

• Lead complex initiatives, manage resources, and coordinate cross-functional teams; experience with broad cross-functional programs preferred, retail background a plus.
• Optimize processes and use data to inform strategy and measure success.
• Communicate clearly and engage stakeholders to ensure alignment through regular updates.

Nice-to-Have Skills

• Direct-to-consumer retail experience (optical/healthcare preferred)
• Multi-channel sales background (hardware/software)
• Fast-paced, entrepreneurial environment experience
• International market expansion and regulatory compliance

Job Description

Seeking a skilled program manager to lead and execute complex operational initiatives for retail product launches. This role is responsible for driving end-to-end program management, from planning and execution to delivery and optimization, ensuring successful launches and sustained operational excellence. This role will coordinate cross-functional efforts, manage timelines and resources, and establish scalable processes to support retail growth.

Responsibilities

• Develop and manage comprehensive project plans, including defining detailed retail operational processes, setting Rx sales requirements, and establishing clear metrics to measure success and progress.
• Facilitate workshops and gather feature-level requirements, using these insights to inform business strategy, roadmap planning, and resource allocation.
• Maintain a strong understanding of the product roadmap and go-to-market strategies, ensuring operational plans are fully aligned with broader business objectives and timelines.
• Lead efforts to expand Rx product sales into new domestic and international markets, ensuring compliance with local regulations and adapting operational strategies to meet specific market needs.
• Monitor and report on program progress, proactively manage project risks, track action items, and resolve issues by collaborating with cross-functional teams to identify and implement corrective actions.
• Organize and facilitate decision reviews on open process designs and business models across teams, documenting decisions, impacts to requirements, and ensuring alignment with overall program goals.
• Collaborate closely with marketing, sales, and operations teams to ensure effective program execution, identify opportunities for process improvements, and drive operational excellence.
• Provide including regular project and program updates, key decisions, and stakeholder engagement to ensure transparency and alignment.

Qualifications

• 5-7 years in program management, retail, or healthcare operations.
• Proven success managing complex, cross-functional programs.
• Experience collaborating with external vendors and partners.
• Strong communication, leadership, and organizational skills.

Preferred

• Experience in fast-paced, entrepreneurial environments.
• Background in multi-channel sales for consumer hardware/software.
• Experience working within retail operations and/or optical retail .