Resource/Service Coordinator
Bellevue, WA 98008
6 Months, Contract
On-site
Job Summary
- Job Title:
- Resource/Service Coordinator
- Posted Date:
- Aug 22, 2025
- Duration:
- 6 Months, Contract
- Shift(s):
-
08:00 - 16:00 PST
- Salary ($):
- 22.00 - 24.00 per Hourly (compensation based on experience and qualifications)
Description
Summary
We are looking for an Resource Coordinator with strong experience scheduling technicians in the contracting industry (mechanical, electrical, fire alarm, HVAC controls, etc.). This role involves coordinating daily service requests, dispatching technicians, and ensuring smooth communication with customers and project teams in a high-volume, fast-paced environment.
Key Responsibilities
-
Schedule and dispatch technicians for service and project work
-
Coordinate with Project Managers, Supervisors, and Parts/Procurement teams to ensure resources are ready
-
Respond to emergency service requests and customer inquiries
-
Prepare and manage work orders in the system
-
Maintain accurate project documentation and forward to administrators
-
Monitor job progress, address concerns, and ensure customer satisfaction
-
Generate and review reports as needed
What We’re Looking For
-
Must-have: Experience scheduling technicians for contractors (mechanical, electrical, fire alarm, controls, HVAC, etc.)
-
Not applicable: Transportation dispatch (fleet, taxi, AAA) or 911 dispatch backgrounds
-
Strong communication and multitasking skills
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Ability to thrive in a busy, high-volume environment with frequent changes
-
Proficiency with Microsoft Office; knowledge of HVAC/temperature controls a plus
-
Valid driver’s license (occasional field visits)
Education & Experience
-
Technical school certificate OR 3+ years of related experience/training