Description

Hybrid - 3 days per week in office

Fluency in other languages is nice to have.

Description:

• As a member of the Inter-Regional Transport Excellence operations team, the Senior Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door.
•  This includes day-to-day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

Essential duties and responsibilities:

• Manage door-door operational management for Client inter-region transport lanes, ensuring consistent product availability and highest levels of customer experience.
• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.
• Ability to present performance metrics and project charters/updates to various levels of management.
• Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.
• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationships with the vendors.
• As required, partner with DC and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
• Partner with Client Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
• Perform ad-hoc operational analytics to drive day-to-day business efficiencies.
• Lead operational activities to support global bids for various inter-region transport moves, including requirements, baseline validation and lane implementation to pre-established metrics.
• Provide support for event management in other geographical regions based on criticality of issues.
• Be SME for launches, projects, CIPs, cust service projects.
• Support tenders led by Sourcing partners.
• Support service issues and drive to resolution.
• Lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.).
• Follow SOP for lane implementation.
• Forge internal collaboration across the supply chain and cultivate external relationships and partnerships.
• Empower people to act with speed, agility, accountability.
• Challenge the status quo, lead and adapt to change.
• Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams.

Requirements:

• Minimum of a bachelor’s degree is required with 2-4 year’s experience.
• Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or SC Operations.
• Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.
• MS Office proficiency.
• Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.
• Knowledge of analytics using Alteryx and Tableau are desired, only for reading, not building.
• Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.
• Ability to work in a matrix environment and work with different cultures.
• International Operation/ Transportation Exposure is a Must.
• Fluent in English.

 Preferred:

• Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.