Description

Job Description

• Assists in evaluating and determining records management needs for departments and workgroups through utilizing criteria for volume of records, amount of official records managed, confidential records and business continuity.
• Assists in developing recommendations and procedures for creation, control, storage and disposal of those records used in a business process.
• Assists in formulating recommendations to improve collaboration and compliance associated with information creation, storage and retrieval through gathering and analyzing user information requirements.
• Assists in providing user support for document and records management systems, including trouble shooting user errors.
• Assists in developing records compliance and records retention programs.
• Analyzes compliance with programs and supports implementation efforts to ensure that customers follow the policies and procedures of the program.
• Analyzes department records, classifies records and researches the appropriate retention value for each class of records.
• Assists in developing and implementing quality assurance guidelines/practices, reporting mechanisms and measurement metrics for electronic document and records management systems.
• Works with departments to identify vital records.
• Provides input regarding implementation of proper procedures for vital record protection.
• Creates written documentation of work flow and processes for managing all record types within departments.